In this webinar, you’ll learn about:
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to reopen, brands will face a new connected customer with altered needs and buying behaviors.
Watch this webinar to discover how retailers are navigating through unprecedented times to reach their customers and drive sales.
Highlights include
- The challenges retailers are facing beyond store closures and lost sales
- What brands are doing now to stay connected with customers
- How technology teams are pivoting to support customers
- How some retailers were better prepared with their existing technology and infrastructure
- How technology is adapting to the new customer
- What the new normal will look like for retail stores
Watch the webinar now
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Speakers
Paula Levy
Chief Strategy Officer, Demand Worldwide Group
Stephen Hill
VP Strategic Customers, Tulip
Fahd Imtiaz
former Senior Product Manager, Tulip
Moderator
Saira Zia, VP Global Retail Excellence and Client Success, Tulip
Customers want an in-store experience relevant to the brand, to touch and try on the product, and a face-to-face relationship. That’s still what brick and mortar stores do best, and that won’t go away altogether. So coming out of this pandemic, retailers need to keep doing this, but also to adapt.