We’re going back to basics to learn about Clienteling and Customer Relationship Management (CRM) tools.
Even though many retailers use the terms interchangeably, both clienteling and CRM systems serve different purposes; however, most retailers need a CRM and a clienteling solution to drive their CRM strategy forward.
In this 30-minute webinar, Chelsea Theroux, Solutions Consultant, will be taking us back to the basics of clienteling and CRM tools to understand how both systems can benefit the customer engagement strategy of retailers.
You’ll get answers to:
- What is Clienteling?
- Who is Clienteling for?
- What are the key differences between a CRM and Clienteling solution?
- How does Tulip Clienteling collaborate with a CRM to drive top-line revenue?
Watch now
Speakers
Chelsea Theroux
Solutions Consultant, Tulip