The key benefits and outcomes of clienteling Clienteling is essential in modern retail because it is the strategic practice of using detailed customer information to build strong, long-term, 1:1 relationships, which directly increase sales and loyalty. Today’s customers expect personalization; clienteling transforms a simple transaction into a memorable, valuable, and repeatable experience. This personalized approach […]
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The key benefits and outcomes of clienteling Clienteling is essential in modern retail because it is the strategic practice of using detailed customer information to
Powering post-purchase 1:1 engagement to boost revenue. Clienteling is a proven way to drive loyalty and retention, Tulip’s best-in-class platform makes it easy.
Powering post-purchase 1:1 engagement to boost revenue. Clienteling is a proven way to drive loyalty and retention, Tulip’s best-in-class platform makes it easy.
Human-assisted selling for your e-store. Now there’s a concept that grows on you. Say good-bye to self-serve and raise the bar with 1:1 assisted selling via SMS.
How to tell a global brand story through your retail stores with Theory’s Director of Global Learning and Communications
Retail Masterclass by Tulip brings you unfiltered insights from the world's best retailers.
Learn how retailers can navigate ongoing labor shortages and position staff for success in a post-pandemic world.
A silent POS connects people, applications, and processes. It lets data flow, helps turn ideas into reality, and facilitates the efficient omnichannel experience everyone is chasing.
A survey examines US consumers’ shopping behaviors during the pandemic and their future expectations of retailers to deliver valuable in-store experiences.
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers' homes. Once cities and stores begin to reopen, brands will face a new connected customer with altered needs and buying behaviors.
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage against online retailers is the experience that they are able to create in their physical stores.
A thousand store, multi-national specialty apparel and beauty products retailer wanted to transition from an operating model that emphasized merchandising and standard task execution to one that made serving the customer their top priority.
A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio.
