Tulip acquires Humankind to revolutionize omnichannel customer engagement
Learn how new technology isn’t just helping retailers deliver a better customer experience, it’s also helping them support and retain their staff.
Today’s leading retailers are embracing mobile clienteling and digital black book management for four key reasons.
As we live through the pandemic, we’ll continue to see the move towards more personal, contactless, and seamless shopping experiences.
Challenges can often be met and resolved through the use of technology. And we know that clienteling applications have been
With the growth rate of online shopping starting to slow as pandemic restrictions are eased and life returns to normal,
The four most important KPI categories are based on the customer experience, store productivity, order fulfillment, and employee performance.
To survive and thrive, retailers need to embrace the future store,
one that is multi-purpose and functions in many different ways for customers.
Now that stores are back open, however, customers are saying they want curbside pickup to stay and also have the ability to shop in-store. How can a store manage that, with the same – or often smaller – employee base they had pre-COVID? To embrace the future, stores will need to lean on technology.
Customers have been conditioned to expect a seamless omnichannel shopping experience. Learn how associates can support this post-pandemic journey.
