Runner

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Coming soon in 2018: Ensure uninterrupted customer experiences fulfilling in-store requests

Call for a runner with the Tulip Retail Runner app

Deliver a seamless customer experience by engaging help from other store workers

The Tulip Retail Runner App connects store associates with backroom employees or other associates to retrieve products without leaving the customer’s side. Using the Tulip mobile app, store associates engaged with a customer on the sales floor can quickly search in-store inventory and request help from a runner to seamlessly get the right product to them.

The app includes a one-touch runner request, a runner response app, live notifications, support for wearables, and reporting for managers.

Requests in the Tulip Retail Runner App

Runner App

Ensure an uninterrupted customer experience through faster responses

Scan a barcode and retrieve a specific product by engaging store runners

Enables runners to accept or decline requests

Associates alerted to the status of runner requests

Get real-time notifications that mark requests as in progress, complete or not in stock

Tulip Runner on the Apple Watch

Wearables Support

Empower workers to help a fellow associate

Optimized for portable form factors including iPod and Apple Watch

Enables runners to immediately see runner requests

Gamification of runner stats within the store to motivate associates

Quotes

Missed in-store sales decrease when the right product is put in front of the customer without delays and disruption.

Tulip Retail Runner team stats for managers

Management Reporting

Improve inventory accuracy and associate productivity

Reporting for managers to gain insights into in-store inventory accuracy

Inventory health checks through runner completion rates and products requested reports

Associate productivity reports on speed of fulfillment and top runners, often used to incentivize exceptional customer service

Contact us today to learn more about the Tulip Retail Runner App.

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