Video chat has opened up doors for retailers who are looking to reach their loyal customers digitally, provide customers with more options to connect to their stores, and offer exceptional […]
New feature lets sales associates initiate video calling with customers to extend the in-store personalized shopping experience remotely. As seen on PRNewswire. TORONTO, July 14, 2020 /PRNewswire/ — Tulip, the […]
Tulip is excited to make video calling available to retailers and their customers.
Curbside pickup offers retailers and customers more ways to stay connected with each other. It is not only a short-term solution for retailers given the disruption of the current climate, […]
Driven by customer expectations and the current global climate, technologies and innovations have rapidly advanced to bring customers a seamless blend of the digital and in-store shopping experience. Customers are […]
Equipping stores with mobile and next-generation technologies, if implemented well, can reduce operating costs, improve conversion rates, and create an overall transformative omnichannel customer experience. Mobile has disrupted and shifted […]
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]
Tulip’s Assisted Selling App delivers a personalized shoulder-to-shoulder experience for shoppers in your store and can transform one-time buyers into loyal customers. It enables store associates to browse omnichannel catalog, […]
While stores are temporarily closing and consumers are being encouraged to stay home, retailers are in need of new innovative remote and ecommerce solutions designed to manage the current economic […]
With Tulip’s new LiveConnect Web Chat and LiveConnect Video Chat, customers and store associates can easily communicate through the brand’s ecommerce site and video calling. Store associates can unlock the […]
Customers want to pay for their purchases in the most efficient and fastest way possible whether it be shopping in-store or online. Regardless of if they are completing a purchase […]
LiveConnect Social Messaging enables retail store associates to chat with customers through Whatsapp, WeChat and more. With Tulip LiveConnect Social Messaging, customers can communicate with retail stores in real-time over […]
In the emerging customer journey, customers have access to vast product information through digital channels. They expect retailers to provide them with a personalized and immersive in-store shopping experience. Focused […]