Featured Blog Posts

Tulip and CITCON Team Up to Launch Global Mobile Payment Solution

Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences As seen on businesswire.  Santa Clara – May 21, 2020 – CITCON, the leading mobile […]

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Why Retailers Choose Live Chat to Connect with Customers during COVID-19

Why Retailers Choose Live Chat to Connect with Customers during COVID-19

Convenience and instant access are still desired by customers, even in our current climate. Customers wish to choose when and how they interact with their favourite brands both online and […]

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Web Chat Remote Pay

Tulip Launches Web Chat and Remote Pay to Help Retailers During Store Closures

New features enable retailers to increase their omnichannel and online capabilities As seen on PRNewswire. Toronto, April 14, 2020 — Tulip, the leader in store associate cloud-based mobile solutions, today announced […]

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How the California Consumer Privacy Act is impacting retailers

Building trust and transparency is at the core of consumer rapport in retail and beyond. Every day customer information is collected to personalize an individual’s shopping journey, from online and […]

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What retailers are doing to become resilient

What Retailers are Doing to Become Resilient during COVID-19

Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when we emerge into a new economic landscape. While retailers are […]

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Empower Retail Associates Ahead Connected Customer

Empower Retail Associates to Stay Ahead of the Connected Customer

Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape is quickly changing with the connected consumer. They know what […]

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Webinars

Redefining the Future of Customer Experience

The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]

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How to Empower Store Associates With Mobile Apps & Reinvent the In-Store Experience

The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]

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Whitepapers

Tulip and the California Consumer Privacy Act

How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]

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Clienteling: Delivering ROI for Retailers

In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]

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The Customer-Retail Intimacy Equation

The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]

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Brochures

Tulip Remote Clienteling – Enables Store Associates to Maintain Relationships with Loyal Brand Customers while Working Remotely

While stores are temporarily closing and consumers are being encouraged to stay home, retailers are in need of new innovative remote and ecommerce solutions designed to manage the current economic […]

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Tulip LiveConnect Web Chat – Extend the experience of the store online – text, chat & exchange photos with customers

With Tulip’s new LiveConnect Web Chat, customers and store associates can easily communicate through the brand’s ecommerce site. Store associates can unlock the power of the in-store experience online by […]

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Tulip Remote Pay – Continue clienteling outside of the store.

Customers want to pay for their purchases in the most efficient and fastest way possible whether it be shopping in-store or online. Regardless of if they are completing a purchase […]

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Tulip LiveConnect – Connecting Store Associates and customers in real-time over popular messaging platforms

With Tulip LiveConnect, customers can communicate with retail stores in real-time over their preferred social channels througha simple and intuitive user interface alongside the Tulip Clienteling app. LiveConnect enables retail […]

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Tulip Clienteling – Deliver intimate and personalized customer engagements

In the emerging customer journey, customers have access to vast product information through digital channels. They expect retailers to provide them with a personalized and immersive in-store shopping experience. Focused […]

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Tulip Checkout Nova – Capture omnichannel transactions from anywhere in the store.

Retailers realize that the inefficiencies associated with legacy point of sale (POS) systems are costing their brand and are resulting in long wait times and poor customer experience. Technology is […]

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