Blogs

What customers can expect this post-holiday return season

Find out how retailers will prepare and streamline the return process this season.

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Introducing Appointments

Shopping made easy and comfortable with real-time appointment booking. Tulip introduces a new way to shop, adding more care and exclusivity to the customer experience.

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3 reasons why retailers should look to appointment booking

Retailers are adopting this concept and applying it to their stores to offer another way to stay connected and provide more choices for customers.

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How retailers can make the most out of this unusual holiday shopping season

It won’t be the easiest holiday season, but with the right strategies and practices in place, retailers can prepare to welcome customers, creating seamless experiences while increasing sales.

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5 ways to personalize the connected store experience

Strengthen the retail-customer relationship with digital and human interactions.

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5 key considerations when deciding to build or buy a retail solution

When deciding between developing an in-house retail solution, or buying a ready-made product, one of the first questions retailers often ask themselves is “Do we have an existing tool we […]

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Webinars

Redefining the Future of Customer Experience

The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]

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How to Empower Store Associates With Mobile Apps & Reinvent the In-Store Experience

The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]

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Whitepapers

Tulip and the California Consumer Privacy Act

How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]

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Clienteling: Delivering ROI for Retailers

In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]

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The Customer-Retail Intimacy Equation

The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]

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Brochures

Tulip Grocery ECommerce Platform – Scalable end-to-end grocery ecommerce platform

In North America 86% of shoppers would like to have their groceries delivered, and 70% could be buying their groceries online by 2022. Supporting online grocery is more important than […]

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Tulip Performance Planning – Manage your stores every situation

Performance Planning helps retailers create and execute daily action plans to drive efficiency and smarter decisions. Performance Planning creates a single view of key store metrics to provide store managers […]

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Blueday Precision Budgeting – Create the right sales goals and labor budgets for each store

Precision Budgeting can help retailers drive efficiency, make smarter decisions, and increase agility across the store fleet.  By combining, and analyzing, all key store information in one-place, finance and store […]

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Blueday Intelligent Scheduling – Provide store managers with the tools they need to create the optimal schedules in minutes

Intelligent Scheduling provides retail managers with the information and tools they need to create optimized schedules efficiently and effectively. It helps store managers schedule their best people during the best-selling […]

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Tulip Assisted Selling – Empower associates with easy mobile access to omnichannel catalog

Tulip’s Assisted Selling App delivers a personalized shoulder-to-shoulder experience for shoppers in your store and can transform one-time buyers into loyal customers. It enables store associates to browse omnichannel catalog, […]

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Tulip Remote Clienteling – Enables store associates to maintain relationships with loyal brand customers while working remotely

While stores are temporarily closing and consumers are being encouraged to stay home, retailers are in need of new innovative remote and ecommerce solutions designed to manage the current economic […]

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Media

Store associate taking payment and using and iPad to transact

Tulip Secures Growth Capital Financing from BDC Capital

Tulip will use the financing as capital to accelerate research and development, grow its sales, and further expand into global markets.

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Tulip acquires Timekit to further expand retail mobile solutions and accelerate innovation

Tulip has completed its acquisition of Timekit, the leader in advanced scheduling and resource management system.

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Tulip places No.86 on The Globe and Mail’s second-annual ranking of Canada’s Top Growing Companies

Tulip is pleased to announce it placed No.86 on the 2020 Report on Business ranking of Canada’s Top Growing Companies.

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Tulip continues to power the connected retail store with Blueday acquisition

Expanding retail mobile solutions to help retailers optimize store performance with machine learning As seen on PRNewswire TORONTO, Ontario.– August 20, 2020 /PRNewswire/ — Tulip, a global leader in cloud-based […]

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Tulip launches video chat to connect store associates and customers in real-time

New feature lets sales associates initiate video calling with customers to extend the in-store personalized shopping experience remotely. As seen on PRNewswire. TORONTO, July 14, 2020 /PRNewswire/ — Tulip, the […]

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Tulip and CITCON Team Up to Launch Global Mobile Payment Solution

Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences As seen on businesswire.  Santa Clara – May 21, 2020 – CITCON, the leading mobile […]

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Case Studies

How Tulip helped an auto parts retailer turn store managers into business managers

The retailer chose Tulip’s Blueday solution to give them the actionable data needed to diagnose performance issues, optimize schedules, and create daily action plans that enabled store managers to run their stores more efficiently and effectively.  

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How Tulip helped a specialty apparel retailer transform to a customer-centric operating model

A thousand store, multi-national specialty apparel and beauty products retailer wanted to transition from an operating model that emphasized merchandising and standard task execution to one that made serving the customer their top priority.

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How a European franchise operator used Tulip’s Blueday to establish an operating playbook and leadership bench

A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio.

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