Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences As seen on businesswire. Santa Clara – May 21, 2020 – CITCON, the leading mobile […]
Convenience and instant access are still desired by customers, even in our current climate. Customers wish to choose when and how they interact with their favourite brands both online and […]
New features enable retailers to increase their omnichannel and online capabilities As seen on PRNewswire. Toronto, April 14, 2020 — Tulip, the leader in store associate cloud-based mobile solutions, today announced […]
Building trust and transparency is at the core of consumer rapport in retail and beyond. Every day customer information is collected to personalize an individual’s shopping journey, from online and […]
Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when we emerge into a new economic landscape. While retailers are […]
Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape is quickly changing with the connected consumer. They know what […]
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]
While stores are temporarily closing and consumers are being encouraged to stay home, retailers are in need of new innovative remote and ecommerce solutions designed to manage the current economic […]
With Tulip’s new LiveConnect Web Chat, customers and store associates can easily communicate through the brand’s ecommerce site. Store associates can unlock the power of the in-store experience online by […]
Customers want to pay for their purchases in the most efficient and fastest way possible whether it be shopping in-store or online. Regardless of if they are completing a purchase […]
With Tulip LiveConnect, customers can communicate with retail stores in real-time over their preferred social channels througha simple and intuitive user interface alongside the Tulip Clienteling app. LiveConnect enables retail […]
In the emerging customer journey, customers have access to vast product information through digital channels. They expect retailers to provide them with a personalized and immersive in-store shopping experience. Focused […]
Retailers realize that the inefficiencies associated with legacy point of sale (POS) systems are costing their brand and are resulting in long wait times and poor customer experience. Technology is […]