An Elevated Customer Experience is Coming.
Something new is coming from Tulip. The last few months have been a time of transition for retail. With stores temporarily closed, retailers have had to find quick and innovative […]
Featured Blog Posts
Curbside pickup: the long-term appeal for retailers
Curbside pickup offers retailers and customers more ways to stay connected with each other. It is not only a short-term solution for retailers given the disruption of the current climate, […]
4 future point-of-sale trends shaping the retail experience
Driven by customer expectations and the current global climate, technologies and innovations have rapidly advanced to bring customers a seamless blend of the digital and in-store shopping experience. Customers are […]
3 Emerging Technologies that Build Smarter Connected Stores
Equipping stores with mobile and next-generation technologies, if implemented well, can reduce operating costs, improve conversion rates, and create an overall transformative omnichannel customer experience. Mobile has disrupted and shifted […]
Tulip and CITCON Team Up to Launch Global Mobile Payment Solution
Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences As seen on businesswire. Santa Clara – May 21, 2020 – CITCON, the leading mobile […]
Why Retailers Choose Live Chat to Connect with Customers during COVID-19
Convenience and instant access are still desired by customers, even in our current climate. Customers wish to choose when and how they interact with their favourite brands both online and […]
Webinars
Redefining the Future of Customer Experience
The customer experience has shifted as retailers have been adapting to the new reality and bringing the hyper personalized in-store experience into customers’ homes. Once cities and stores begin to […]
How to Empower Store Associates With Mobile Apps & Reinvent the In-Store Experience
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]
Whitepapers
Tulip and the California Consumer Privacy Act
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]
Clienteling: Delivering ROI for Retailers
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]
The Customer-Retail Intimacy Equation
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]
Brochures
Tulip Assisted Selling – Empower associates with easy mobile access to omnichannel catalog
Tulip’s Assisted Selling App delivers a personalized shoulder-to-shoulder experience for shoppers in your store and can transform one-time buyers into loyal customers. It enables store associates to browse omnichannel catalog, […]
Tulip Remote Clienteling – Enables Store Associates to Maintain Relationships with Loyal Brand Customers while Working Remotely
While stores are temporarily closing and consumers are being encouraged to stay home, retailers are in need of new innovative remote and ecommerce solutions designed to manage the current economic […]
Tulip LiveConnect Web Chat – Extend the experience of the store online – text, chat & exchange photos with customers
With Tulip’s new LiveConnect Web Chat, customers and store associates can easily communicate through the brand’s ecommerce site. Store associates can unlock the power of the in-store experience online by […]
Tulip Remote Pay – Continue clienteling outside of the store
Customers want to pay for their purchases in the most efficient and fastest way possible whether it be shopping in-store or online. Regardless of if they are completing a purchase […]
Tulip LiveConnect – Connecting Store Associates and customers in real-time over popular messaging platforms
With Tulip LiveConnect, customers can communicate with retail stores in real-time over their preferred social channels througha simple and intuitive user interface alongside the Tulip Clienteling app. LiveConnect enables retail […]
Tulip Clienteling – Deliver intimate and personalized customer engagements
In the emerging customer journey, customers have access to vast product information through digital channels. They expect retailers to provide them with a personalized and immersive in-store shopping experience. Focused […]