Building trust and transparency is at the core of consumer rapport in retail and beyond. Every day customer information is collected to personalize an individual’s shopping journey, from online and […]
Businesses are simultaneously dealing with the immediate impact of the global pandemic and at the same time planning for when we emerge into a new economic landscape. While retailers are […]
Reinvesting in store associates is vital to reinventing the customer experience. One cannot evolve without the other. The retail landscape is quickly changing with the connected consumer. They know what […]
Checkout Nova by Tulip is now Certified for AvaTax As seen on PRNewswire. TORONTO, Jan. 22, 2020 /PRNewswire/ — Tulip, the leader in store associate cloud-based mobile solutions, today announced it has […]
The current global pandemic has profoundly impacted our health and disrupted our usual way of life. It has also significantly fractured the world’s economy, causing a great impact on businesses. […]
The physical store is alive and evolving with innovative concepts, personalized touchpoints, and seamless omnichannel experiences
The most successful solutions focus on empowering store associates with the tools they need to provide customers with the best service possible. Retailers are realizing that their biggest competitive advantage […]
How customer data is being used, shared and collected are essential elements of the recent California Consumer Privacy Act (CCPA). Retailers need to review their data and privacy practices to […]
In today’s digital world, customers have easy access to vast information on products. Despite this, consumers across all generations still say that physical stores are their preferred places to shop. […]
The retail landscape has shifted so drastically in the past five years. Arguably, it’s shifted more in this short period than it has in the past two decades. Paula Levy […]
With Tulip LiveConnect, customers can communicate with retail stores in real-time over their preferred social channels througha simple and intuitive user interface alongside the Tulip Clienteling app. LiveConnect enables retail […]
In the emerging customer journey, customers have access to vast product information through digital channels. They expect retailers to provide them with a personalized and immersive in-store shopping experience. Focused […]
Retailers realize that the inefficiencies associated with legacy point of sale (POS) systems are costing their brand and are resulting in long wait times and poor customer experience. Technology is […]
Brick-and-mortar retailers are elevating the level of service in their stores to meet customer expectations and keep them coming back. To do this, store associates have to be hyper-responsive to […]