Keynote Panel: How Are You Personalizing The In-Store Experience?
June 6, 2019 | 8:50 am | Future Stores Seattle
Customers are asking for greater levels of personalization. Whether this means personalizing the products they buy or the experience they have with an associate, the goal is to create the feeling of a 1:1 relationship. Discuss:
- What are customers looking for when it comes to customization in the store environment?
- In-store clienteling strategies and best practices
- What are the new approaches? What are retailers trying?
- Make them a maker—engaging your customers with in-store product customization and design