LiveConnect
Lift ecommerce conversion with in-store expertise
Connect online shoppers with in-store associates through live video or chat so they can instantly get the information and insight they need to purchase with confidence.
Trusted by the best
Background
Virtual shopping for omnichannel brands
More customers than ever are shopping online and they sometimes need more than a product listing page on a website to make purchase decisions. 50% online shoppers abandon their cart when they can’t get their questions resolved quickly enough and those who do checkout often end up buying multiple options and returning most of them. LiveConnect breaks the cycle by giving virtual shoppers real-time access to in-store associates who can showcase product options, offer contextual advice, and develop relationships.
Connect store associates with virtual shoppers in real time
Make the most of your brick-and-mortar investment
Features
2X
Increase in ecommerce conversion rate at one fashion retailer
#1
Importance of live chat with 18-49 year old shoppers, according to Gartner
Speak to a Tulip rep today and see how we can help you.
Watch a Video Demo of our LiveConnect Solution
Resources
Hear from the experts
The Store of the Future is now. We’ve curated some of the best resources that dive deeper into why hyper-personalization is the future of retail.
How the world’s best retailers make connections with their customers
What is the shopping experience like at the best stores in the world? Top brands stand out because of the …
A silver lining after the pandemic? Retailers find growth with omnichannel store associates
Explore the five key ways that store associates bring added value to the omnichannel experience to help drive revenue growth.