Posts

Store Associate

Progressive retailers are stepping up their game to upskill and empower their store associates

As we look ahead to the future of brick-and-mortar retail and the battle for customer loyalty, the role of a store associate is becoming

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Mulberry store

Taking luxury retailing to a new level with technology

Mulberry, the quintessentially British luxury retailer, is using the latest technology to enhance their customers’ shopping experience

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Store associate and customer

The Return of Intimacy in Retail – Part 3

Just as “omnichannel” is a word that is overused in discussing retail, “intimacy” in retail seems the exact opposite: out of place

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Retail Store Associate

The Return of Intimacy in Retail – Part 2

“Omnichannel”… the word exists somewhere in the space between overused and maligned. It’s a wonky word used to describe some

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The Return of Intimacy in Retail

The Return of Intimacy in Retail

In the article Intelligent Retail: The Future of Shopping Experience Design, co-authors Karl Hellman and Mark Blessington hit on some very

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Clicks to bricks

The “bricks to clicks” effect

It’s official, physical stores drive online sales. A study from the International Council of Shopping Centers, based on a sample of more

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tulip retail

Tulip Retail Raises $40 Million, Led by Kleiner Perkins

Tulip Retail has announced it has raised $40 million in Series B

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