With Tulip’s new LiveConnect Web Chat, customers and store associates can easily communicate through the brand’s ecommerce site. Store associates can unlock the power of the in-store experience online by chatting, texting and sharing photos with customers. Store associates can continue to provide the same personalized and positive experience that their customers have come to expect.
Tulip’s LiveConnect Web Chat offers an integrated chat solution that associates can use to instantly curate their interactions by accessing the store’s catalog, sharing product information and photos, checking on inventory availability, and replying to customer inquiries. The chat widget can be configured and customized to fit the retailer’s brand requirements.
Download our LiveConnect Web Chat Brochure to learn more.