Just as “omnichannel” is a word that is overused in discussing retail, “intimacy” in retail seems the exact opposite: out...
In the article Intelligent Retail: The Future of Shopping Experience Design, co-authors Karl Hellman and Mark Blessington hit on some...
Many retailers who are looking to leverage the power of mobile technology to enhance customer service, need a solution that...
Executives from Tulip Retail, Indigo, and FitForCommerce took the stage at NRF’s 2018 Big Show to discuss how mobile technology can help alleviate the day-to-day challenges retail associates face.
Don't dismiss the value of a physical store. The store is still serving a purpose, and even plays a role in driving online sales. But how does this benefit store associates?
Fit For Commerce, an omnichannel businesses consultancy recently hosted a Webinar with Tulip Retail and Bonobos, a customer using Tulip Retail for Assisting Selling, Clienteling and Mobile POS in their stores.
Tulip Retail recently surveyed over 1000 consumers to understand their experience in brick & mortar stores, specifically their experience with store associates.
The notion of relationships, building trust, and emotional loyalty with customers have traditionally been reserved for luxury brands, but regular retailers can also establish these types of relationships with their customers in various ways.
Executives from Tulip Retail, Bonobos, and FitForCommerce took the stage at NRF’s 2017 Big Show to discuss how retailers are enabling store associates with mobile technology to surpass today’s customer expectations.
As the retail landscape becomes more competitive, it might be time to bring back this old concept that made them successful in the past: clienteling.
Tulip's Head of Product, Jan Kotowski, talks about how to approach clienteling by understanding key store associate behaviors and how to line these up with customer behaviors as they move along the path to purchase.
Armed with iPads, see the ways in which Bonobos Guides have turned the shopping journey into an experience that verges on the “theatrical”.