Today marks International Women’s Day. At Tulip, one of our founding values celebrates Diversity, Inclusion, & Community. In honour of the...
As we look ahead to the future of brick-and-mortar retail and the battle for customer loyalty, the role of a...
As in previous years, Tulip kicked off this year with the launch of a new release of our Clienteling and...
Mulberry, the quintessentially British luxury retailer, is using the latest technology to enhance their customers’ shopping experience and increase operational...
Just as “omnichannel” is a word that is overused in discussing retail, “intimacy” in retail seems the exact opposite: out...
“Omnichannel”… the word exists somewhere in the space between overused and maligned. It’s a wonky word used to describe some...
In the article Intelligent Retail: The Future of Shopping Experience Design, co-authors Karl Hellman and Mark Blessington hit on some...
In order for retail to move forward with the times, next generation store associates have to be tech-savvy, product experts and passionate about the brand they represent.
It’s official, physical stores drive online sales. A study from the International Council of Shopping Centers, based on a sample...
The holiday season is coming up, so are your store associates ready? Here are 10 different mobile apps that could help you crush your sales goals.
Retailers need to adapt to the changing retail landscape in order to keep up with rising ecommerce trends. Bill Zujewski, EVP Marketing at Tulip, weighs in on how Tulip has been working with retailers to implement technologies in their stores.
Many retailers who are looking to leverage the power of mobile technology to enhance customer service, need a solution that...
There’s a digital revolution in brick & mortar retail and innovative tech startups are leading the way
With the help of new mobile tools, store associates are becoming product experts, style guides and brand ambassadors.
Retail is transforming, evolving, and it’s all being showcased in the modern brick and mortar stores
Retailers are challenged to scale beyond novelty as brands are becoming increasingly more visceral, merging both the digital and physical shopping spaces. Here are a few examples of retailers who are setting the bar high when it comes to changing their in-store customer experiences.
Tulip is partnering with Bridge to offer an 11 week long coding school for women, agender, and non-binary people to spread the awareness of diversity in the tech industry.
Many experts have been contemplating the future course of the traditional retail industry. Many believe that the traditional ‘brick-and-mortar’ store...
Executives from Tulip Retail, Indigo, and FitForCommerce took the stage at NRF’s 2018 Big Show to discuss how mobile technology can help alleviate the day-to-day challenges retail associates face.
We surveyed over 200 store associates to understand how they were using mobile devices to do their job. Surprisingly, retailers are still not as quick to adapt to technology as we think.
Don't dismiss the value of a physical store. The store is still serving a purpose, and even plays a role in driving online sales. But how does this benefit store associates?
Store closings and loss of retail jobs continue to make business headlines, and many retailers with a brick and mortar presence are blaming online sales. But here is how physical retailers can fight back in the digital age.
The right store manager can set the tone for the working environment, shopping experience, and ultimately be the difference in whether a store under performs or exceeds expectations. As the pressure rises for retailers to maintain and grow sales in the digital age, the popularity of mobile technology rises too.
Tulip Retail recently surveyed over 1000 consumers to understand their experience in brick & mortar stores, specifically their experience with store associates.
There’s been an explosion of mobile solutions being deployed in stores from “line-busting” to “endless-aisle” to “clienteling”. But why now? This article explores the top macro drivers creating the perfect storm for mobile associate apps.
The notion of relationships, building trust, and emotional loyalty with customers have traditionally been reserved for luxury brands, but regular retailers can also establish these types of relationships with their customers in various ways.
Every customer who walks into a retail store is unique, so how do retailers create a personalized experience for all? SmarterHQ and Tulip Retail are working together using technology to solve this problem.
Executives from Tulip Retail, Bonobos, and FitForCommerce took the stage at NRF’s 2017 Big Show to discuss how retailers are enabling store associates with mobile technology to surpass today’s customer expectations.
As the retail landscape becomes more competitive, it might be time to bring back this old concept that made them successful in the past: clienteling.
At Tulip, we believe that enabling your store associates with mobile technology is the single-most effective tactic to drive the greatest lift in sales conversions and brand loyalty. But you need to have these eight key elements in order to build or buy a store associate app project that will succeed.
See how brands like Toys"R"Us are creating a world-class store experience with mobile- and cloud-first tools for store associates.
How store associates are becoming knowledge experts through the use of document management and access to collaborate and share information from anywhere in the enterprise.
How providing store associates with 360° communication across the enterprise and tools for information and content management turns average order takers into elite power-sellers.
How store associate training, sales enablement, and access to relevant product content through mobile technology will turn the average into brand storytellers.
Next generation store associates are using iPads for training, communications, announcements, customer history, and clienteling.
Learn why investing in your store associates with better access to product, customer, and store information through mobile technology is the smartest thing you could do.
Armed with iPads, see the ways in which Bonobos Guides have turned the shopping journey into an experience that verges on the “theatrical”.
Tulip’s Top Picks: You need to give these tools to your store associates in order to thrive in an information-enabled world
Learn how using Tulip will make accessing product details, reviews, comparisons, and availability as easy as scanning a bar code for retail store associates.