Tulip for Salesforce

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Based on a partnership between both companies, Tulip has developed a unique solution for customers of Salesforce that leverage the best of Tulip combined with all the power of the Salesforce Cloud.

Tulip and Salesforce
Salesforce and Tulip

A Unified Omnichannel Customer Experience

Empower retail store associates with mobile assisted selling solutions to drive sales

Integrate Tulip with Salesforce to get key data to the frontline store workers

Integrate with eCommerce to connect online and offline and create a seamless customer experience

Boost the performance of retail workers by providing quality sales tools and training

SMS in the Tulip Retail app

Clienteling to Personalize the Shopping Experience

Empower store associates with clienteling tools to elevate service and sales

Access shoppers’ profiles and activity to personalize experiences

Leverage Salesforce customer and product information

Use Mobile-first solutions with beautiful, intuitive user interfaces to sell shoulder-to-shoulder

Personalize the shopping journey with smarter content targeting and product recommendations

Unified Commerce

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Tulip has standardized connectors and cartridges that integrate with the Salesforce Commerce, Service, and Marketing Clouds to provide a 360-degree view of shoppers and deliver a more personalized shopping experience.

ntegration Overview Diagram of Tulip and Salesforce
Salesforce Commerce Cloud and Tulip

Salesforce Commerce Cloud Integration

Enables assisted selling for store associates using Tulip mobile apps

Provides access to the product catalog, inventory and customer information for a unified omnichannel experience

Enables “endless aisle” purchases from the omnichannel catalog via the Commerce Cloud eCommerce engine

Email customers with the Tulip Retail Clienteling App

Salesforce Marketing Cloud Integration

Provides access to the rich customer profile in the Marketing Cloud

Delivers a more personalized experience, targeted content and more relevant and intelligent product recommendations in store

Enables omnichannel customer activity history for a 360-degree view of the customer

View activity logs in the Tulip Retail Clienteling App

Salesforce Service Cloud Integration

Provides access to the customer profile and past activity in Salesforce

Enables a unified view of the customer across platforms and solutions

Integrates with Salesforce workflows, tasks and activities

Salesforce Ventures Invests in Tulip as Part of New Canada Trailblazer Fund

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Read more about it in the blog post by Tulip’s CEO.

Book a demo with Tulip expert and determine how to get started in empowering your store associates.