A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio. They wanted a tool that would help them develop their associates and build their leadership “bench”.
Learn how Tulip helped the retailer to:
- Execute a customer-centric operating model with a data-driven approach to optimize store labor
- Improve performance on the fly with more impactful intra-day reporting
- Build a bench of future leaders
- Position stores for success with a labor optimization playbook to deliver a customer-centric operating model
